55ace

55ace App support

Contact
+91 2100135475

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 55ace:

Q1: How to log in after installing the 55ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email. This streamlined login process provides a convenient and hassle-free way to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal, then click on the send OTP button and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details through email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. This should allow you to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The 55ace:

Q1: What is the minimum withdrawal amount in the 55ace?

In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means users can only withdraw the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must submit all your KYC (Know Your Customer) details through this app, including saving your Aadhar card, UPI, and bank account information. This ensures that your account is fully verified and ready for use. By doing so, you can proceed with the registration process smoothly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the speed of each step. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is typically related to payment processing rather than the app's core functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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