55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 3823750584
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) that is sent to your number will complete the login process. You can then access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then click on "send OTP" to initiate the process. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your current active number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and start playing the updated app seamlessly. This should resolve any compatibility problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus money collected. This means users can access their earned rewards but not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure you have saved your Aadhaar card, UPI information, and all required bank details within the app. This is part of the mandatory KYC requirements. By doing so, you will be able to proceed with the registration in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services typically complete processes within 30 minutes to 3 hours, offering a fast and stable experience. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay can impact the overall timeframe for tasks within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus funds, however, remain non-withdrawable until used in gaming.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the withdrawal is pending, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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