55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 9673559335
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the specified time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your valid KYC documents to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and use it without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be used for additional gaming rewards. Withdrawals are limited to the money earned from actual gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure process. Completing this step is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time may be longer than the normal processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable, but any winnings from them are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the withdrawal is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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