55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 5682028279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This simple method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after clicking "send," you can try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should address any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 55ace?
The app allows withdrawals of a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. Users can withdraw the earned gaming money at or above the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, payment processing may experience delays, resulting in wait times of up to 24 hours. This variation in processing time can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, remain locked in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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