55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 7096603086
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined login method makes it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, verify that your internet connection is stable and strong. Once you're connected, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active mobile number associated with it. If the number has changed, submit your correct KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app without any problems. This should allow you to easily play the newly updated app.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money is not eligible for withdrawal. This sets a clear distinction between earned and bonus funds within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing may experience delays, requiring a wait of up to 24 hours. This may extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any earnings from playing games with the bonus amount can be withdrawn. This restriction applies to the bonus earnings, not the money earned from playing with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is still failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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