55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 0272098862
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in without needing a password or email. This simple process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure your internet connection is stable and strong. If you still encounter difficulties, wait for the OTP to be sent after clicking "send OTP" and check again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 55ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for earned gaming funds, and not for bonus amounts collected. This means users can access their hard-earned money but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This will help facilitate a seamless and secure experience. Please ensure that all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in processing times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing can lead to wait times of up to 24 hours. This variation in processing times may affect users' overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. In other words, bonus winnings are separate from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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