55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 0901279670
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, you can wait for the designated time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can only withdraw the amount they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the onboarding process. Once submitted, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in extended wait times of up to 24 hours. This delay may be due to the payment processing time, adding to the overall processing duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money won from playing games using the bonus amount. This money is separate from the bonus itself and can be withdrawn once earned.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, the funds will likely be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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