55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 8378155676
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method replaces the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the allotted time, then retry if you don't receive the OTP. If issues persist, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help you access your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing with the new features and improvements.
Q1: What is the minimum withdrawal amount in the 55ace?
The app allows a minimum withdrawal of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only cash out the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is an exceptional case, and most users can expect a quicker resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds are eligible for withdrawal. You can withdraw the money won from playing games that used the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be processed within 24 hours. If the funds don't appear, you can contact their care centre for assistance.
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