5
5
Share
Add to wishlist
This app is available for your device
5
This app is available for your device
Contact
+91 2894335923
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 5?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a stable signal and click "send OTP" to continue. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the transfer of your account. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app.
Q1: What is the minimum withdrawal amount in the 5?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can access their winnings, but not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This will include saving your Aadhaar card, UPI information, and other bank-related details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, rare delays can occur with payments, sometimes requiring a wait of up to 24 hours. These delays are not typical but can happen in exceptional cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed into your wallet account. If the issue persists, you can contact their care centre for assistance.
We provide a user-friendly interface, ensuring seamless navigation and accessibility for both experienced players and newcomers. Our commitment to excellence extends to our customer service, with 24/7 support available to assist you with any questions or concerns you may have. Whether you're seeking help with a specific feature or simply need guidance on how to get started, our dedicated team is always here to help. With our responsive and knowledgeable support, you can trust that you'll receive timely and effective assistance whenever you need it.
At 5, the security and satisfaction of our players are our top priorities. We utilize cutting-edge cryptography technology to safeguard your personal and financial information, ensuring that your online experience is not only enjoyable but also secure. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, providing swift and effective resolution to any issues that may arise. By joining 5 today, you'll embark on a journey of endless entertainment and opportunities to win big. Our platform offers a vast array of games, thrilling features, and exciting promotions, all designed to provide an immersive and engaging experience. Whether you're a seasoned gamer or just starting out, our user-friendly interface and comprehensive help resources ensure that you'll feel comfortable and confident as you explore our vast gaming universe. At 5, we're committed to providing a safe, fair, and responsible gaming environment, where players can enjoy themselves without worrying about their personal data or financial security. Our team is constantly working to improve and expand our services, ensuring that our players have access to the latest games, features, and innovations. By joining our community, you'll become part of a vibrant and dynamic gaming ecosystem, where you can connect with other players, participate in tournaments, and take advantage of exclusive offers and rewards. So why wait? Join 5 today and discover a world of limitless entertainment, excitement, and opportunities to win big. We look forward to welcoming you to our gaming family!