2

2 App support

Contact
+91 4112538021

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 2:

Q1: How to log in after installing the 2?

To access the app, enter your registered mobile number and verify the OTP that follows. This eliminates the need for a password or email login. You can easily log in using your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection is stable and strong. After ensuring a reliable connection, click 'send OTP' and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active mobile number. If the number has changed, submit your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Then, download the latest version from the store and install it. Once installed, you should be able to log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The 2:

Q1: What is the minimum withdrawal amount in the 2?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other gaming apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus rewards. This means users can cash out their genuine gaming income, but not bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhar card and saving your UPI and bank account information. Having all these details completed will enable a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, especially if users are expecting immediate processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If you encounter a delay, don't worry as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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