1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8091387948
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the app. This simple process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the time allowed to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your KYC details through email to assist with transferring your account. This process will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once reinstalled, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only cash out their actual winnings, not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variability affects the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds should be added to your wallet account within 24 hours. If it doesn't happen, you can contact the care centre for assistance.
Beyond our extensive library of games, 1ace offers exceptional customer service, available 24/7, through live chat, email, and phone to assist with any questions or concerns. Our dedicated team is always ready to help, providing swift and efficient support to ensure a seamless gaming experience. Join our vibrant community and take advantage of our generous welcome bonuses, loyalty rewards, and thrilling promotions. At 1ace, we strive to create an immersive and rewarding online casino experience, where every player has the chance to win the jackpot and make their gaming dreams come true. With our user-friendly interface and vast game selection, you'll feel right at home as you navigate our online casino. Our commitment to customer satisfaction is unwavering, and we're dedicated to providing a safe and secure gaming environment where you can enjoy your favorite games without worry. From classic slots to table games and live dealer action, we offer a world of entertainment options to suit every taste and preference. Whether you're a seasoned pro or a newcomer to online gaming, 1ace is the perfect destination for an unforgettable experience. So why wait? Sign up now and start playing your way to excitement and adventure!
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