1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0200185552
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and this will authenticate your login. Now, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on the "send OTP" button again and wait. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please email your updated KYC details to the customer support system to facilitate account transfer. This will help resolve any login issues and complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means you can cash out your real winnings, but not the bonuses given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. This allows you to keep your winnings, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If it's failing there, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their customer care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. In addition, our attractive bonuses and promotional offers ensure that both new and experienced players are always rewarded. By joining 1ace today, you can take your gaming experience to new heights and reap the benefits of our exceptional service.
Beyond our extensive library of games, 1ace stands out for its unparalleled customer service, available 24 hours a day, 7 days a week to assist with any questions or concerns. Our knowledgeable and friendly support team is always ready to help, ensuring that you receive prompt and effective assistance whenever you need it. When it comes to depositing and withdrawing funds, we offer secure and versatile methods that cater to all preferences. We accept the major credit cards, including Visa, Mastercard, and American Express, as well as electronic wallets like Skrill and Neteller. Additionally, we also support cryptocurrency deposits and withdrawals, providing a convenient and secure way to manage your funds. This means you can easily and quickly transfer funds to and from your account, with no hassle or complications. At 1ace, we prioritize the security and integrity of our users' transactions, using the latest encryption technologies to protect your sensitive information and ensure that all deposits and withdrawals are processed securely and efficiently. This gives you peace of mind, knowing that your transactions are safe and reliable.