1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9086836556
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a suitable wait, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details via email to the customer support team to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version and install it. This should allow you to log in and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users cannot withdraw bonus funds, only the rewards they've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI, and all associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This added waiting period is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing with the bonus amount can be withdrawn. Withdrawals are allowed for the money earned from gaming, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
1ace is a cutting-edge online gaming platform that provides an unparalleled online casino experience, catering to the diverse needs of players worldwide. By seamlessly blending thrilling entertainment with robust security and unparalleled convenience, we have set a new standard for online gaming. Our platform is designed to meet the unique preferences of both seasoned players and newcomers to the world of online casinos. Whether you're a high-stakes gamer seeking a challenging and rewarding experience or a casual player looking for a fun and stress-free environment, 1ace has something for everyone. At 1ace, we understand the importance of player safety and security, which is why we employ the latest encryption technologies and adhere to the highest industry standards to ensure the integrity of our games and protect your personal and financial information. In addition to our robust security measures, our online casino offers a wide range of games, including slots, table games, and live dealer options, designed to cater to various tastes and preferences. Our games are developed by industry-leading providers, ensuring a high level of quality and fairness. At 1ace, we are committed to providing an exceptional player experience, from the moment you join our platform to the moment you leave. Our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have, ensuring that you can focus on what matters most – enjoying the thrill of online gaming.
Security and reliability are paramount at 1ace, ensuring that all transactions are safeguarded with cutting-edge cryptographic technologies. We provide support for a wide range of deposit and withdrawal methods to cater to your preferences, from traditional credit and debit cards to electronic wallets and cryptocurrencies. Additionally, our team of dedicated customer support specialists is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're a seasoned player or just starting out, we're committed to providing a seamless and enjoyable gaming experience. Join 1ace today and take advantage of generous bonuses, thrilling promotions, and a gaming experience that guarantees endless excitement and potential rewards!