1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 9154554967
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still facing issues, wait for the OTP to be sent after clicking "send" and then try again if it doesn't arrive within the allotted time. For further assistance, you can use the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. Any bonus collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This will enable a smooth and secure process. Ensure all necessary information is accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn by playing games with the bonus amount. This means the bonus earnings are separate from the main funds and can be withdrawn independently.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds will typically be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
Our friendly platform ensures a seamless navigation experience, allowing you to focus on having fun. We prioritize both security and convenience, offering a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. This ensures that your transactions are quick and secure. Moreover, our platform provides 24/7 customer support, available to assist you with any questions or concerns you may have. Our dedicated team is always ready to help, providing a prompt and effective solution to any issue that may arise. With our platform, you can rest assured that you're in good hands, with unparalleled support and service available to you at all times.
Our friendly platform ensures easy navigation, allowing you to quickly find your favorite games and discover new ones. We understand the importance of continuous transactions, and that's why we offer support for a wide range of deposit and withdrawal methods, catering to your preferences. This includes credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options, giving you the flexibility to manage your account with ease. We strive to make the process seamless and efficient, so you can focus on what matters most - playing your favorite games and having a great time. With our user-friendly platform and diverse payment options, you can enjoy a hassle-free experience and get back to gaming in no time.