1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6515995617
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP sent to you, which will securely log you in. This eliminates the need for a password or email login. You can now easily log in using this convenient mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and a strong signal. If you still have trouble receiving the OTP, you can try clicking "send OTP" again or wait for the allotted time. If issues persist, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version from the app store. This will ensure you have the most up-to-date version. Once updated, you can log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the funds they have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. This means the bonus winnings are separate from the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
Our platform is designed to provide a secure and uninterrupted gaming environment, ensuring that all transactions are encrypted and your personal information remains confidential. We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, making it easy to manage your funds. This enables you to focus on your gaming experience without worrying about the technicalities of financial transactions. Our commitment to security and convenience ensures a seamless and enjoyable gaming experience.
1ace is the go-to online gaming platform for enthusiasts of all kinds, where players can indulge in a vast array of thrilling games tailored to suit every taste and level of expertise. Our diverse library of games is a treasure trove of excitement, featuring hundreds of slots with unique themes, innovative features, and life-changing jackpots. Classic table games like blackjack and roulette are also available, offering a nostalgic and authentic experience for fans of traditional casino games. For a more immersive experience, our live dealer options bring the thrill of the casino floor directly to your screen. Watch professional dealers deal the cards or spin the wheel in real-time, creating a sense of community and social interaction with fellow players. Our live dealer games offer a range of variations, including popular titles like baccarat, craps, and Sic Bo. At 1ace, we take the security and integrity of our players' transactions very seriously. Our platform utilizes state-of-the-art encryption technology to ensure all financial transactions are safe, secure, and completely transparent. Our user-friendly interface makes it easy to navigate the site, deposit funds, and access your account information at any time. We strive to provide an unparalleled gaming experience that is both enjoyable and hassle-free. Our dedicated customer support team is available 24/7 to address any questions or concerns, ensuring that every player has a smooth and enjoyable experience at 1ace.