1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9894798640
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, the app's support system is available for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help complete the account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, you can only withdraw earnings from gaming activities, not bonus money. This means you can cash out the money you've won, but not the rewards or incentives you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for settlement. This delay is an exception rather than the norm, given the app's generally efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used within gaming activities. You cannot withdraw the bonus funds themselves, but you can withdraw any winnings you earn while using the bonus. Earnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't updating, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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At 1ace, we curate a world-class online gaming experience for enthusiasts, allowing you to indulge in the thrill of casino gameplay from the comfort of your own home. Our platform boasts an impressive array of games, carefully crafted to cater to every gaming preference. For those who crave traditional table action, we offer a range of classic games such as Blackjack and Roulette, where strategy and skill come together in a battle of wits. For those who prefer the excitement of spinning reels, our slot machine selection is a treasure trove of captivating themes and engaging gameplay. From ancient civilizations to modern-day adventures, our slots offer a diverse range of experiences that are sure to capture your imagination. But for the ultimate thrill-seekers, we also feature live dealer games that bring the excitement of real-time play straight to your screen. Our live dealers are trained professionals who will guide you through the game, providing a truly immersive experience that simulates the energy of a brick-and-mortar casino. With live dealer games, you can interact with other players and dealers in real-time, adding an extra layer of excitement and social interaction to your gaming experience. At 1ace, we're committed to providing a premium gaming experience that's both entertaining and accessible. Whether you're a seasoned pro or just starting out, our platform offers a welcoming environment where you can enjoy your favorite games and make unforgettable memories. So, join the excitement and discover why 1ace is the premier destination for online gaming enthusiasts.