1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7004939772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your number. This will securely log you in without the need for a password or email. You can now easily log in using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you will be able to log in and access its updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to the money earned from gaming, not including bonus amounts. This means you can only withdraw earnings you've accumulated from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through this app, which includes linking your Aadhar card and saving your UPI and bank details. This information is necessary for the verification and completion of the process. Saving these details will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a smooth process that typically takes 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can disrupt the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings made while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, security and convenience are top priorities. To ensure a seamless and hassle-free experience, we offer support for a wide range of deposit and withdrawal methods. This includes traditional payment options such as credit and debit cards, as well as electronic wallets like PayPal and Skrill. Additionally, we also accept bank transfers, providing customers with a variety of choices to suit their needs. With our secure payment system, transactions are processed quickly and efficiently, minimizing downtime and ensuring that customers can access their funds promptly. Our system is designed with the latest security protocols in place, including advanced encryption and secure servers, to protect customer data and prevent unauthorized access. By offering multiple deposit and withdrawal methods, we cater to a diverse customer base, providing flexibility and convenience. Whether customers prefer to use their debit card, electronic wallet, or bank transfer, we have a solution that suits their needs. Our goal is to make the payment process as smooth and stress-free as possible, allowing customers to focus on what matters most – enjoying their 1ace experience.
At 1ace, the ease and convenience of our customers are our top priority. Our platform is designed to support a wide range of deposit and withdrawal methods, ensuring fast and secure transactions through credit cards, electronic wallets, and cryptocurrencies. This flexibility allows customers to easily manage their accounts and make transactions whenever and wherever they want. In addition to our reliable payment options, we also offer generous welcome bonuses to new players, as well as ongoing promotions and a rewarding loyalty program designed to keep the excitement going. Our loyalty program is carefully crafted to recognize and reward our most loyal customers, providing them with exclusive benefits and perks that enhance their gaming experience. Our commitment to customer convenience and satisfaction extends beyond our payment options and promotions. We strive to provide a seamless and enjoyable gaming experience, with a user-friendly interface and a responsive customer support team available to assist with any questions or issues that may arise.