1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7407179907
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This simplified login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after clicking "send", you can try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, update your Customer Identification (KYC) details and submit them through email to assist with a smooth account transfer. This will enable the customer support system to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should fix any issues and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, not the bonus amount. This means your earnings are directly from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes or as long as 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our platform ensures a seamless and user-friendly interface, accessible from both desktop and mobile devices, allowing for flexible gaming anywhere. For secure and stress-free financial transactions, we provide support for various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This means that players can easily manage their accounts, make deposits, and withdraw winnings from the comfort of their own homes, or on-the-go. With our platform, players can enjoy a hassle-free gaming experience, without worrying about the technicalities of financial transactions.
In addition to an exceptional portfolio of games, 1ace is committed to providing unparalleled service and convenience. Our platform is designed to offer seamless navigation, making it easy for users to find what they're looking for and access their account information at any time. Our user-friendly account management system allows for quick and effortless transactions, giving users complete control over their gaming experience. But what really sets us apart is our dedication to customer support. Our team is available 24 hours a day, 7 days a week, to address any questions or concerns users may have. Whether you need help with a game, have a technical issue, or simply want to provide feedback, we're here to listen and assist. At 1ace, we understand the importance of security and privacy. That's why we employ advanced encryption technologies to protect users' personal and financial information. Our secure servers and data centers are designed to safeguard sensitive data, ensuring that users can play with confidence and peace of mind.