1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4878396450
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This simplified process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try re-clicking the send button. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your account number has changed, try logging in with the new active number. If the number is incorrect, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can enjoy playing the app with the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal limits. Withdrawals are only possible for money earned through gaming activities, not for bonus rewards. The earned gaming funds can be withdrawn, but collected bonus funds cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your required KYC (Know Your Customer) details must be uploaded and saved in the app. This includes your Aadhar card and bank details, as well as linking your UPI (Unified Payments Interface) account.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This can be a drawback to an otherwise efficient and speedy experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be credited to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
At 1ace, we understand the importance of secure and convenient financial transactions, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer anonymity and speed. Our top priority is security, and we utilize cutting-edge encryption protocols to protect your personal and financial information. Additionally, our 24/7 customer support team is always available to assist with any questions or issues you may have, ensuring a seamless and uninterrupted gaming experience.
Making financial transactions with us is safe and convenient. We provide support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring that you can easily manage your funds. Our team of customer support specialists is available 24/7, providing around-the-clock assistance for any questions or issues you may have, and working tirelessly to ensure your complete satisfaction. From the moment you start using our services, you can rest assured that your financial transactions are secure and protected. Our platform is designed to provide a seamless and hassle-free experience, allowing you to focus on what matters most - your financial goals and needs. Our customer support team is dedicated to providing exceptional service, and is always just a phone call, email, or online chat away. Whether you need help with a deposit, withdrawal, or have a question about our services, our team is here to help. We understand that every customer is unique, and we strive to provide personalized support to meet your individual needs. With our comprehensive range of deposit and withdrawal methods, you can choose the option that best suits your needs. Whether you prefer the convenience of a credit/debit card, the speed of an electronic wallet, or the security of a cryptocurrency, we have you covered. At [Company Name], we are committed to providing you with a safe, secure, and convenient financial experience. Our team of experts is dedicated to ensuring that your transactions are processed efficiently and accurately, and that you have access to the support you need, whenever you need it.