1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5868762482
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If the signal is weak, please wait until you receive a proper connection. If you still don't receive the OTP, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app once it's uninstalled, and you should be able to log in and continue playing without problems. This should update the app to its current version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earned gaming money, not bonus amounts. The app does not allow users to withdraw bonus funds they may have collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw winnings earned while playing with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their customer care centre.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. Our user-friendly interface is designed to make it easy for you to manage your transactions, while our robust encryption technology ensures that your personal and financial information remains secure and confidential. Our commitment to security is unwavering, and we employ state-of-the-art measures to protect your data from unauthorized access. Our servers are equipped with advanced firewalls and intrusion detection systems to prevent hacking attempts, and our encryption algorithms are designed to prevent data breaches. In addition to our technical measures, we also have a strict internal policy in place to ensure that all transactions are processed in accordance with the highest standards of integrity and transparency. Our team of experienced professionals is dedicated to providing exceptional customer service and ensuring that any issues or concerns are addressed promptly and efficiently. By choosing 1ace, you can trust that your transactions will be processed securely and efficiently, with minimal risk of errors or unauthorized access. Our goal is to provide a seamless and hassle-free experience for all our customers, and we are committed to continuously improving our services to meet the evolving needs of our users.
1ace is committed to providing the best online casino experience by offering regular promotions, loyalty rewards, and a certified commitment to fair play, ensuring a trustworthy and enjoyable gaming environment. Our reputation as a top choice among online casino enthusiasts worldwide is built on our dedication to delivering exceptional services and maintaining the highest standards of integrity. Join us today and discover why we are the go-to destination for those seeking a thrilling and secure online gaming experience.