1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6956924907
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login. You can easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play without any problems. This should fix any compatibility issues and allow you to enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned through gaming, not bonus funds. This means you can't withdraw the bonus amount, only the winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card and bank details. Additionally, your UPI information should also be saved within the app. This will facilitate a smoother onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, only the winnings derived from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists after 24 hours, you can contact their care centre for assistance.
Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring a stress-free and enjoyable experience at 1ace. Whether you're a seasoned gamer or just starting out, our team is committed to providing top-notch support to help you make the most of your time at our online casino. From helping you to understand the rules of a particular game to resolving any technical issues that may arise, we're here to help you every step of the way. At 1ace, we understand the importance of a seamless and enjoyable gaming experience. That's why our team is always available to lend a helping hand, whether you need help navigating our website or have a question about a specific game. We're passionate about providing an exceptional level of service to our customers, and we're confident that our 24/7 support team will help you to have a memorable and enjoyable experience at our online casino. So why wait? Join us today and discover why 1ace is the best online casino for players from all around the world. With our dedicated customer support team, state-of-the-art technology, and extensive range of games, we're confident that you'll find everything you need to have a great time at our online casino.
Beyond just a gaming center, the 1ace platform provides exceptional customer support, available 24 hours a day, 7 days a week, to assist you with any questions or concerns. When you join our community, you'll also gain access to exclusive bonuses, promotions, and a loyalty program designed to enhance your gaming experience. With our dedicated support team, you can rest assured that any issue or query will be promptly addressed, allowing you to focus on what matters most - enjoying the thrill of the game. As a member of our community, you'll be immersed in an exciting world of gaming, where excitement and opportunity await at every step. From the moment you log in, you'll be treated to a unique and engaging experience, complete with personalized offers, rewards, and surprises. Whether you're a seasoned pro or a newcomer to the world of gaming, our platform is designed to make you feel welcome and valued. With 1ace, you'll have the freedom to explore a vast range of games, from classic titles to the latest releases, and enjoy a level of flexibility and customization that suits your unique gaming style. Our intuitive interface and user-friendly features ensure that you can easily navigate the platform, find the games you love, and start playing in no time. But that's not all - as a valued member of our community, you'll also be eligible for exclusive rewards, bonuses, and promotions, designed to recognize your loyalty and dedication to the platform. Whether you're a casual gamer or a serious enthusiast, we're committed to providing you with an unparalleled gaming experience that's tailored to your needs and preferences. So why wait? Join the 1ace community today and discover a world of excitement, adventure, and limitless gaming possibilities. With our exceptional customer support, exclusive rewards, and unparalleled gaming experience, you'll be unstoppable!