1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7799504881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click 'send OTP' and wait for the allotted time to expire. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help facilitate the transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means you can cash out your winnings, but not any bonus rewards you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is mandatory for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is not related to the app's processing speed, but rather a separate issue with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawal. Any winnings earned while using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the resulting winnings from playing with it can be taken out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At 1ace, we provide a world-class online casino experience that combines excitement and security for players from around the globe. Our vast array of high-quality games caters to every player's preference, featuring iconic table games such as blackjack and roulette, as well as a diverse selection of modern video slots. Among these slots are impressive progressive jackpots that offer life-altering payouts, providing endless opportunities to win big. For those seeking a more immersive gaming experience, our live casino section simulates the authentic atmosphere of a traditional brick-and-mortar casino, bringing the thrill of the real thing right to your screen. Our professional dealers and real-time action ensure that every spin, bet, and game is as exhilarating as if you were playing in a physical casino.
For your convenience, 1ace offers a variety of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin. Our robust security measures ensure that all transactions are encrypted and your personal information is protected. Additionally, we have a dedicated customer support team available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Our team is committed to providing you with a seamless and secure experience, and we are always available to help you resolve any issues that may arise. With 1ace, you can rest assured that your transactions are safe and secure, and that our team is always available to support you every step of the way. Our commitment to security and customer support is unwavering, and we are dedicated to providing you with the best possible experience.