1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2590500164
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, first, ensure a strong internet connection is available. Wait for a proper signal to come and then try sending the OTP again. If the OTP still doesn't come, use the app's live chat feature for support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy playing the updated app. Once installed, you can access the app's features without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonuses collected. This means users cannot withdraw bonus funds, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security by offering a range of deposit and withdrawal methods. You can choose from popular options such as credit cards, electronic wallets, and bank transfers, all protected by the latest encryption technology to ensure secure and fast transactions.
At 1ace, we are committed to responsible gaming and provide various tools to help you maintain control. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns. Additionally, we offer generous bonuses and regular promotions to enhance your gaming experience. We strive to make your time with us unforgettable by providing a unique and exciting atmosphere. Our platform is designed to be user-friendly and accessible, allowing you to focus on what matters most - having fun and potentially winning big! By joining us today at 1ace, you'll discover the thrill of victory and the excitement of potentially hitting the jackpot. Our team is dedicated to ensuring your gaming experience is both enjoyable and responsible, with features such as deposit limits, self-exclusion options, and responsible gaming tools to help you stay in control. So why wait? Sign up with us today and start your gaming journey!