1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6187962800
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily log in without any additional authentication steps.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should restore smooth functionality to the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for money earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience payment delays, which can extend the waiting period to up to 24 hours. This delay in payment processing can impact the overall time required for completing the process in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
At 1ace, we take our games to the next level by providing exceptional customer support available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. Enjoy generous promotions, loyalty rewards, and competitive bonuses designed to enhance your gaming experience. Join 1ace today and experience the thrill and excitement of a world-class online casino from the comfort of your own home!
Join us at 1ace today and discover why we're the perfect choice for online casino enthusiasts worldwide. Whether you're an experienced professional or a curious newcomer, our dedicated support team is available 24/7, 365 days a year to guide you through every step of the way, ensuring an exceptional experience with us. Get ready to embark on a gaming adventure unlike any other, exclusively at 1ace. As a valued player, you can expect unparalleled service, security, and entertainment. Our team of experts is committed to providing a seamless and enjoyable experience, from the moment you sign up to the moment you claim your winnings. Our support staff is always just a click away, ready to address any questions or concerns you may have. At 1ace, we understand that every player is unique, with their own preferences and playing styles. That's why we offer a diverse range of games, from classic slots and table games to innovative and immersive experiences. Our games are designed to be engaging, interactive, and easy to use, ensuring that you can focus on what matters most - having fun and winning big. But it's not just about the games - it's about the community, too. At 1ace, we've created a welcoming and inclusive environment where players can connect, share tips, and support one another. Our forums and social media channels are buzzing with activity, as players come together to celebrate wins, share strategies, and make new friends. So why choose 1ace? For starters, our reputation speaks for itself. We've built a strong foundation of trust and reliability, with a proven track record of fairness and transparency. Our games are independently audited and tested to ensure that they're 100% random and unbiased, giving you the peace of mind you deserve. But it's not just about the numbers - it's about the experience. At 1ace, we're passionate about gaming, and we're committed to providing an unparalleled level of service and entertainment. We're constantly innovating and improving, always looking for new ways to enhance your experience and make it more enjoyable. So what are you waiting for? Join us at 1ace today and discover why we're the perfect choice for online casino enthusiasts worldwide. With our dedicated support team, diverse range of games, and welcoming community, you'll be treated to an exceptional gaming experience that's second to none.