1ace

1ace App support

Contact
+91 4003138330

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely authenticate you. You can then log in without needing a password or accessing your email account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong and stable internet connection is available. Wait for a strong signal, then click to send the OTP, and wait for it to arrive. If the OTP doesn't arrive within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, provide your correct KYC details to the customer support team via email to facilitate a smooth account transfer. This will assist in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app with ease.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can cash out your winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes storing your Aadhaar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This delay can add to the overall time spent on the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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