1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1149817253
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you must verify to access your account. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking "send," wait a short time and try again. If the issue persists, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money you've earned from gaming activities, not bonuses. This means you have to have actual gaming earnings to withdraw funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can slow down the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a smooth and enjoyable experience at the casino. Whether you're a seasoned player or new to the world of online gaming, our team is committed to providing you with exceptional support to help you make the most of your time at 1ace.
Join 1ace today and take advantage of our generous bonuses, promotions, and loyalty rewards designed to enhance your gaming experience. Whether you're a newcomer looking for entertainment or an experienced player seeking high-stakes thrills, 1ace has something for everyone. Dive into the excitement and start winning big with us today! Our comprehensive bonus program is designed to reward your loyalty and provide a boost to your bankroll. From welcome offers to regular promotions, we're committed to giving you the best possible start. Our team of experts is always working to create new and innovative ways to reward your gameplay, so you can enjoy more excitement and bigger wins. But that's not all - our loyalty rewards program is designed to recognize and reward your dedication to 1ace. The more you play, the more you'll earn, and the more opportunities you'll have to redeem your rewards for cash, bonuses, and other exclusive perks. Our loyalty program is a key part of what sets us apart from other online gaming destinations, and we're confident that you'll love the benefits it brings. At 1ace, we're committed to providing a safe, secure, and fair gaming environment that's optimized for your enjoyment. Our cutting-edge technology and highly trained customer support team ensure that you can focus on what matters most - having a great time and winning big. So why wait? Join us today and start experiencing the excitement of 1ace for yourself!