1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7134888246
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt a verification process via an OTP (One-Time Password) that you'll need to confirm. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal. Wait for a proper signal to come, then click on send OTP and wait again. If you don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, excluding bonus amounts. All withdrawn funds must be earned through legitimate gameplay activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically reduce the overall process time to 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This variance in processing time may impact the user experience and overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the account holder. Any winnings earned while playing with the bonus can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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