1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5305204644
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive an OTP after clicking send, wait for the allotted time to pass. If you still encounter issues, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate the transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once updated, you can start playing seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. This means you can only withdraw the actual earnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure experience. All necessary information should be accurately updated and verified within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait for up to 24 hours. Despite this, the app's overall efficiency is still notable.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If the withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
With flawless deposit and withdrawal methods, you'll enjoy the convenience of our diverse payment options, including credit cards, electronic wallets, and cryptocurrencies, ensuring secure and rapid transactions. Your satisfaction is our top priority, with a first-class customer support team available 24/7 to assist with any questions or technical support you may need. In addition, take advantage of frequent bonuses, promotions, and a rewarding loyalty program that keeps the excitement alive. Join 1ace today and dive into a world of entertainment, big wins, and premium gaming experiences!
Our user-friendly platform ensures a seamless navigation and uninterrupted gameplay, allowing you to focus on your experience without any interruptions. Advanced security measures are in place to safeguard your personal and financial information, giving you peace of mind as you use our platform. Our robust security infrastructure is designed to detect and prevent potential threats, ensuring that your sensitive data remains protected and confidential. With our platform, you can rest assured that your online transactions and activities are secure and private, giving you the freedom to enjoy your experience without worrying about your safety.