1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3874654300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you still face issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC details to our customer support team via email to assist with transferring your account. This will help expedite the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing with ease. This should resolve the problem and provide you with a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, not bonus funds. This means you can only withdraw money you've earned through playing games, not as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is not related to the app's processing speed, but rather a separate issue with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't reflected within 24 hours, the funds will be added to your wallet account automatically. If you still encounter a problem, you can contact their care centre for assistance.
We recognize the significance of security and convenience when it comes to managing your funds. To ensure a seamless experience, we offer a variety of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. Our user-friendly interface makes it easy for both newcomers and experienced players to navigate our extensive library of games and take advantage of our generous bonuses and promotions.
In addition to its impressive game selection, 1ace provides generous bonuses and promotions, a loyal VIP club, and 24/7 customer support to create a comprehensive and user-centered gaming environment. Whether you're an experienced player or a newcomer to online games, join 1ace today and immerse yourself in a world-class online casino experience. With a dedicated team available to assist you at all hours, you can focus on enjoying your favorite games without any interruptions. The VIP club offers exclusive rewards and benefits, making you feel like a valued member of the community. 1ace's commitment to its customers is evident in its proactive approach to customer support, ensuring that any concerns or issues are addressed promptly and efficiently. By combining its extensive game library with exceptional customer service, 1ace has established itself as a top destination for online casino enthusiasts.