1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6520481936
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is the ultimate online gaming destination for enthusiasts, providing a world-class experience that seamlessly blends the thrill of traditional casinos with the convenience of playing from the comfort of your own home. Our platform is designed to offer a diverse range of games, catering to all tastes and preferences. From classic slots to progressive jackpots, and from live dealer tables to poker, blackjack, roulette, and many more, our extensive game library ensures that there's always something new and exciting to discover. Every game is carefully crafted with stunning visuals and seamless gameplay, guaranteeing an immersive experience that will keep you engaged and entertained for hours on end. Whether you're a seasoned gamer or just starting out, our platform is designed to be user-friendly and easy to navigate, making it accessible to players of all skill levels.
Welcome to 1ace, your premier destination for online gaming excitement! At 1ace, we redefine the online casino experience by offering a vast array of top-notch games that cater to every player's taste. From classic table games like blackjack, poker, and roulette, to a extensive collection of the latest video slots and progressive jackpots, we have something for everyone. Our live casino section brings you real-time interactions with professional croupiers, transporting the authentic atmosphere of a traditional casino directly to your screen. With our cutting-edge technology and user-friendly interface, you'll feel like you're right in the thick of the action, even from the comfort of your own home. Whether you're a seasoned gamer or just starting out, 1ace offers a thrilling and immersive gaming experience that's sure to keep you entertained for hours on end. So why wait? Join us today and discover a world of excitement and entertainment at your fingertips!