1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4732716403
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, allowing for a more convenient login experience.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, provide your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and start playing without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus money. This means you can only withdraw funds you've earned through playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can disrupt the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gameplay with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we offer a range of exclusive bonuses, loyalty programs, and regular promotions to enhance your gaming experience and reward your dedication. Whether you're a seasoned player or just starting out, we strive to provide a unique and engaging experience that meets your individual needs. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. We understand the importance of a seamless and enjoyable gaming experience, and we're committed to providing prompt and effective support to ensure your time at 1ace is always relaxed and enjoyable. By joining our community, you'll gain access to an extensive range of games, including slots, table games, and live dealer options. Our platform is designed to provide a safe, secure, and user-friendly environment, allowing you to focus on what matters most - having fun and winning big. At 1ace, we're dedicated to delivering an exceptional online casino experience that exceeds your expectations. With a wide range of games, exclusive promotions, and unparalleled customer support, we invite you to join us today and experience the ultimate in online entertainment.
Our cutting-edge platform ensures a secure and uninterrupted gaming environment, allowing you to fully appreciate high-quality graphics, immersive sound, and fast-paced gameplay. We prioritize the security of our users by implementing top-notch security measures for all transactions. To cater to our diverse customer base, 1ace offers support for various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring seamless transactions with no complications.