1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7467753118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," you can try again or seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
This app allows a minimum withdrawal of Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming, and bonus money cannot be withdrawn. This restriction applies to withdrawals from the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can be delayed, requiring users to wait up to 24 hours. This delay in payment is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your withdrawal is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
At 1ace, we prioritize security and convenience above all else. We provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. Our team of customer support specialists is available 24/7, 365 days a year, to assist with any questions or issues you may have, guaranteeing a seamless experience. In addition to our commitment to security and support, we also offer generous bonuses and promotions that enhance your gaming experience and provide more opportunities to win. Our aim is to provide a user-friendly environment that allows you to focus on what matters most - having fun and potentially winning big. With 1ace, you can rest assured that your transactions are safe, your questions will be answered promptly, and your gaming experience will be enjoyable and rewarding.
We take pride in providing a secure and user-friendly platform, ensuring that all our players can enjoy their gaming experience with ease and comfort. Our state-of-the-art methods for deposits and withdrawals include major credit cards, e-wallets, and bank transfers, offering a range of convenient and flexible options. Whether you prefer to use your credit card, digital wallet, or traditional bank transfer, we have you covered. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is committed to resolving any issues promptly and efficiently, ensuring that your gaming experience is always smooth and enjoyable. We understand the importance of timely and reliable support, which is why we have a team of experts standing by to help you at any time. Our commitment to security and customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our players. Whether you're a seasoned gamer or just starting out, we're here to help you every step of the way. So why wait? Join us today and discover a world of gaming excitement and convenience.