1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4356061797
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This will securely log you in without requiring a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a successful process. After clicking "send OTP," wait for the designated time period to receive the code. If you don't receive the OTP, use the app's live chat support system to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you should uninstall the app from your device and then download the latest version. Once this is done, you can log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts. This means users can only withdraw funds they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to be completed in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their customer care centre for assistance.
Our user-friendly interface makes navigating our website a breeze, while our robust security measures ensure a safe and protected gaming environment. Depositing and withdrawing funds is seamless with a range of payment methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, catering to your convenience. Additionally, our 24/7 customer support team is always available to help you with any questions or concerns, ensuring that your gaming experience remains smooth and hassle-free.
At 1ace, we are committed to providing a fair and transparent gaming experience, and we understand the importance of our customers' satisfaction. To ensure this, we offer dedicated customer support 24 hours a day, 7 days a week. Our team is always available to address any questions, concerns or issues you may have, providing prompt and effective solutions to keep your gaming experience seamless. In addition to our customer support, we also prioritize the security of our customers' data and transactions. We have implemented robust security measures to protect your sensitive information, including state-of-the-art encryption and secure servers. This means that your personal and financial data is safe with us, and you can play with confidence. Join us at 1ace and discover a world of thrilling possibilities at your fingertips. With our commitment to fair play, customer satisfaction, and data security, you can focus on what matters most - having a great time playing with us.