1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7711183987
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP within the given time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer. This will help shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and enjoy the updated features with ease. Once the new version is installed, you should be able to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. This means users cannot convert their bonus funds into cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment can impact the overall timeframe for the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings made with the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies, ensuring seamless and rapid transactions. Furthermore, our cutting-edge cryptographic technology safeguards your personal and financial information at all times, providing an unparalleled level of protection and peace of mind. With our advanced security measures, you can rest assured that your sensitive data is secure and protected from unauthorized access. Our encryption technology uses the latest algorithms and techniques to scramble your information, making it virtually impossible for hackers or malicious actors to access or compromise your data. In addition to our robust security measures, our platform is designed with user convenience in mind. Our intuitive interface and user-friendly design make it easy to navigate and use our services, allowing you to focus on what matters most - your financial goals and objectives. Whether you're looking to deposit or withdraw funds, make a payment, or simply manage your account, our platform is designed to make the process quick, easy, and secure. With our support for multiple deposit and withdrawal methods, you have the flexibility to choose the option that best suits your needs and preferences. At 1ace, we understand the importance of security and convenience in today's digital age. That's why we're committed to providing a platform that combines both, giving you the confidence to transact with ease and peace of mind.
At 1ace, we are committed to delivering an exceptional service experience, backed by a dedicated customer support team available 24 hours a day, 7 days a week. Our trained support agents are ready to assist you with any questions or concerns you may have, providing quick and effective solutions to ensure your satisfaction. Our user-friendly website is designed with your security in mind, featuring advanced security measures to guarantee the protection of your personal and financial information. We take the security of your data seriously, utilizing state-of-the-art encryption and other protective technologies to prevent unauthorized access and ensure your transactions are secure. Our commitment to customer satisfaction and security is unwavering, and we strive to maintain the highest standards of excellence in both areas. By partnering with 1ace, you can trust that your experience will be seamless, secure, and hassle-free.