1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0473977814
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number and verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities. Bonus funds cannot be withdrawn, and are only available to enhance your gaming experience.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's efficient overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring that transactions are fast and hassle-free. Our commitment to security is unwavering, and we employ the latest technology to protect your personal and financial information. Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues you may have. Whether you're experiencing technical difficulties or need help with a specific feature, our team is always ready to provide guidance and support. This means that you can focus on enjoying your experience with us, without worrying about any complications or delays. We understand that your time is valuable, and we strive to make every interaction with us as smooth and enjoyable as possible. Our team is dedicated to providing exceptional customer service, and we're always looking for ways to improve and innovate. By choosing 1ace, you can trust that you're in good hands, and that we're committed to making your experience with us a positive and memorable one.
Our user-friendly platform ensures a seamless navigation experience, whether you're playing on your desktop or mobile device. To make your gaming journey effortless, we provide a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We prioritize security above all else, which is why we utilize advanced cryptography technologies to protect your personal and financial information. With our platform, you can rest assured that your transactions are fully encrypted and protected from unauthorized access.