1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0390569550
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, which will automatically log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you receive the OTP, great; otherwise, click on "send OTP" again after a short wait. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming and do not include bonus funds. You cannot withdraw money collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must save your Aadhar card, UPI, and all bank details within this app. This is a requirement for all users. Your KYC (Know Your Customer) details must be fully completed and submitted through the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variability in the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as usual. The bonus money itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface and seamless navigation make it easy for both new and experienced players to find their favorite games. We prioritize your safety and convenience by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are quick and secure, giving you peace of mind as you enjoy your gaming experience.
Our unwavering commitment to security and fairness ensures that your personal information and game results are protected by industry-leading encryption and certified by independent auditors. We offer a range of convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, guaranteeing seamless and rapid transactions. With 24/7 customer support, a rewarding loyalty program, and regular promotions, 1ace provides a dynamic and engaging online casino experience for both new and experienced players. Join us today and take your game to the next level!