1ace

1ace App support

Contact
+91 3991521146

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to successfully log in, eliminating the need for a password or email credentials. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

First, ensure you have a stable internet connection with a strong signal. If you still don't receive the OTP, try clicking on send OTP again and wait for the timer to expire. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If your account login number has changed, send your proper right KYC details to the customer support system through email. This will assist with updating and transferring your account. Alternatively, try logging in with your current active number if it remains unchanged.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to enjoy the updated features. This should allow you to play the app without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. You can only withdraw earnings from gaming activities, not bonus amounts. This means you can withdraw the money you've earned from playing games, but not the rewards you receive for participating.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Doing so will allow you to access and utilize the app's features effectively.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn by the user. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.

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