1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0006056456
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account, eliminating the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after clicking 'send OTP', you can try again or reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your phone number has changed, update your KYC details through email to customer support to facilitate account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed from earnings made through gaming, with no option to withdraw bonus rewards. This means you can only withdraw the money you've earned from playing games, not from any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and all bank details. This is a required step to ensure a smooth experience. Ensuring all necessary information is up-to-date and saved will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically reduce processing times from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. Overall, the app's performance is generally efficient, but occasional delays can impact the processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else, including yourself. You can withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
1ace prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, 1ace is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
At 1ace, you'll discover a diverse range of games that cater to all types of players. From classic slots to video poker, our selection offers a thrilling experience. For those who crave the excitement of live dealer games, we have a variety of immersive experiences that simulate the thrill of a real casino. For high-stakes players, we feature popular table games like Blackjack, Roulette, and Baccarat, offering a chance to test your skills and potentially win big. Whether you're a seasoned pro or a casual player, 1ace has something for everyone. Our games are designed to provide an engaging and entertaining experience, with features like interactive graphics, realistic sound effects, and intuitive gameplay. We cater to players of all levels, from beginners to experts, and offer a range of betting options to suit your style. From the comfort of your own home, you can indulge in the excitement of the casino floor, without the need to travel or worry about crowds. Our games are available 24/7, so you can play whenever and wherever you want. With 1ace, the thrill of the game is always within reach, and the possibilities are endless.