1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8820508607
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you're unable to receive the OTP after waiting, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date software. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can only withdraw earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours for the transactions to be processed. These delays are a rare exception to the app's generally quick and efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw any winnings earned from playing games with the bonus amount. This restriction is in place to ensure bonus funds are used exclusively for gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Join us at 1ace today and embark on a captivating adventure filled with endless entertainment, lucrative bonuses, and unparalleled service. Your gateway to top-notch online games is waiting for you!
At 1ace, we offer a comprehensive gaming experience that goes beyond a user-friendly interface and mobile device compatibility. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide assistance whenever you need it. Whether you have a question, concern, or simply need help with a game, our team is always ready to lend a hand. As a valued player, you'll have access to a range of benefits designed to enhance your gaming experience and maximize your potential winnings. Our generous welcome bonuses, loyalty programs, and ongoing promotions are designed to reward your loyalty and keep you engaged. From the moment you join, you'll be treated to a world of entertainment and excitement, with new opportunities to win and new games to explore. Get ready to embark on an unforgettable gaming journey with 1ace! Our platform is designed to provide a seamless and enjoyable experience, with a wide range of games to choose from, including slots, table games, and more. With our state-of-the-art technology and secure payment processing, you can play with confidence, knowing that your personal and financial information is protected. At 1ace, we're committed to providing an exceptional gaming experience that exceeds your expectations. Our team is dedicated to ensuring that you have a great time, and we're always looking for ways to improve and innovate. So why wait? Join 1ace today and start your gaming adventure!