1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6124079717
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without needing a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a signal and then click "send OTP," waiting again for the verification process. If the OTP doesn't arrive after the allotted time, contact the app's support via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and access the app without any problems. This should allow you to play the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only cash out the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for resolution. This delay is a rare exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming cannot be withdrawn by others. You can, however, withdraw funds earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending or has failed. If your withdrawal is delayed, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can reach out to their care centre for assistance.
Our platform was designed with seamless navigation and easy access in mind, ensuring that you can enjoy a hassle-free gaming journey from start to finish. We have implemented a range of secure payment methods, including the major credit cards, electronic wallets, and cryptocurrencies, making transactions quick and secure.
We at 1ace prioritize convenience and security, providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring seamless transactions. Our platform is designed with cutting-edge encryption technology to ensure that your personal and financial information remains secure. To ensure the highest level of security, we utilize advanced encryption algorithms and protocols to protect your sensitive data. Our state-of-the-art infrastructure is regularly audited and tested to prevent any potential vulnerabilities. Our team of experts is dedicated to monitoring our systems 24/7 to detect and respond to any incidents quickly and effectively. In addition to our robust security measures, we also offer a range of deposit and withdrawal options to cater to different needs and preferences. Whether you prefer the convenience of credit card transactions or the anonymity of cryptocurrency, we have a method that suits your requirements. Our electronic wallet options provide a secure and efficient way to manage your funds, while our customer support team is always available to assist with any questions or concerns. At 1ace, we understand the importance of transparency and accountability. That's why we provide regular updates on our security measures, ensuring that our users are always informed and aware of any changes or improvements to our systems. Our commitment to security and customer satisfaction is unwavering, and we strive to maintain the highest standards of excellence in the industry.