1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4138389243
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to verify and log in. This will prompt an OTP which you need to verify to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong by checking for a stable signal. If you don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play with ease. This update should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) information in this app, which includes saving your Aadhar card, UPI details, and bank information. This is a necessary step for verification purposes. Your prompt completion of this task will enable the next steps to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This minor delay can impact the overall experience, but the app's stability otherwise makes it efficient.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
In addition to an exceptional portfolio of games, 1ace is committed to providing unparalleled service and convenience. Our platform is designed to offer seamless navigation, making it easy for users to find what they're looking for and access their account information at any time. Our user-friendly account management system allows for quick and effortless transactions, giving users complete control over their gaming experience. But what really sets us apart is our dedication to customer support. Our team is available 24 hours a day, 7 days a week, to address any questions or concerns users may have. Whether you need help with a game, have a technical issue, or simply want to provide feedback, we're here to listen and assist. At 1ace, we understand the importance of security and privacy. That's why we employ advanced encryption technologies to protect users' personal and financial information. Our secure servers and data centers are designed to safeguard sensitive data, ensuring that users can play with confidence and peace of mind.
Our dedicated team of customer support is available 24/7 to assist with any questions or issues you may encounter, ensuring that your gaming experience is seamless and enjoyable. Alongside our top-notch support, discover the thrill of online gaming with generous bonuses, attractive loyalty programs, and exciting promotions that keep the excitement alive. Join 1ace today and embark on an unforgettable journey through the world of online casinos!