1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9481527061
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify that your internet connection is stable and has a strong signal. If you're still having issues receiving the OTP, wait a bit and try clicking "send OTP" again. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will enable you to access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only applicable to earnings from gaming, not bonus rewards. This means users can only withdraw the money they've earned playing games, not any additional bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 additional hours. This delay mainly affects payment processing rather than the overall speed of the services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds you earn from a gaming promotion can only be used for gaming purposes and cannot be withdrawn. Any winnings you earn from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved, you can contact their care centre for assistance.
Our commitment to providing top-notch service extends to our secure and flexible banking options, offering a range of reliable deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. With 24/7 customer support, a user-friendly interface, and attractive bonuses and promotions, 1ace stands out as a leader in the online gaming industry. Join us today and experience the thrill of winning from the comfort of your own home.
At 1ace, we prioritize the perfect user experience above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are swift, secure, and hassle-free. This versatility allows users to easily manage their finances and make transactions without any complications. In addition to our comprehensive payment options, we offer lucrative welcome bonuses, regular promotions, and a rewarding loyalty program designed to provide users with maximum value. Our goal is to create a seamless and enjoyable experience for all our users, and we strive to continuously improve and expand our services to meet their evolving needs. Our loyalty program is particularly designed to recognize and reward our most loyal and valued customers. By accumulating points and redeeming them for exclusive benefits and rewards, users can enjoy a range of privileges, from enhanced deposit and withdrawal limits to exclusive promotions and bonuses. Our program is designed to be transparent, easy to use, and flexible, allowing users to tailor their rewards to their individual preferences and needs. At 1ace, we are committed to providing a world-class user experience that is unmatched in the industry. Our focus on user satisfaction, combined with our advanced technology and innovative solutions, sets us apart from the competition and allows us to deliver unparalleled results.