1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1279513722
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate yourself, eliminating the need for a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. If you still encounter issues, click "send OTP" and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means you can't withdraw bonus money, only the real winnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but occasional delays can occur. When payments are delayed, users may need to wait up to 24 hours for resolution. This wait time can be longer than the initial processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw any money you win using the bonus funds, but the bonus itself remains non-withdrawable. The winnings from playing games with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The 1ace stands out when it comes to services by offering exceptional customer support 24 hours a day, 7 days a week, ensuring that assistance is always within reach. We prioritize your convenience by providing a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This allows you to manage your funds with confidence and ease.
With attractive bonuses, loyalty programs, and regular promotions, 1ace ensures that you'll always have something new and exciting to look forward to. Join us today and embark on an unparalleled adventure filled with endless entertainment and lucrative opportunities! By becoming a part of our community, you'll gain access to a world of thrills and surprises that will keep you on the edge of your seat. Our loyalty programs will reward your dedication and loyalty, while our regular promotions will keep you guessing and eager for more. Whether you're a seasoned pro or just starting out, we've got something for everyone. So why wait? Join us today and start experiencing the excitement for yourself!