1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4408699350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your original active number. If the number has changed, submit your correct KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This should get your app up to date and functioning correctly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus amounts cannot be withdrawn. This means users can only cash out the money they've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all required KYC details, including your Aadhar card, within this app. Additionally, please save your UPI and bank account information for verification purposes. A thorough and accurate submission of these details is necessary for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay can be a result of the payment processing time, not the app's main service functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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