1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8041558782
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. Wait for a proper signal and then click on 'send OTP' before the time limit expires. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active phone number associated with your account. If the number has changed, please submit your correct KYC details to our customer support via email to facilitate account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done so, you can log in and enjoy the updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means users can only withdraw their actual winnings, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform is designed with the user's convenience and security in mind, providing seamless navigation and robust protection for all transactions. We offer support for a wide range of payment methods, including credit and debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free deposits and withdrawals. With our user-centric approach, we strive to make the payment process as smooth and efficient as possible, allowing users to focus on what matters most to them.
At 1ace, we're committed to a responsible gaming experience. We've implemented cutting-edge security measures and a clean gaming policy to ensure that your experience is both fun and safe. By joining us today, you'll have access to endless possibilities and opportunities to make your mark. Every spin and every decision could be the one that leads to your next big win. Our advanced security measures include robust encryption technology, regularly updated software, and rigorous testing to ensure that our games are fair and tamper-proof. We also have a dedicated team of experts who work tirelessly to maintain the integrity of our platform and prevent any attempts at fraud or cheating. In addition to our technical safeguards, we also have a zero-tolerance policy for any form of cheating or collusion. We take all allegations of unfair play seriously and investigate each incident thoroughly to ensure that our games are always played fairly and honestly. At 1ace, we're passionate about providing a clean and responsible gaming experience. We believe that gaming should be a fun and enjoyable activity, and we're committed to ensuring that our players have a great time while also being mindful of their own well-being and that of others. So why wait? Join us today and discover the thrill of 1ace for yourself. With every spin and every decision, you could be one step closer to winning big and achieving your gaming goals. We can't wait to welcome you to the 1ace family and see what exciting possibilities await you.