1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9990540216
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check that your internet connection is stable and strong. If you still experience problems, you can try clicking "send OTP" again and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date software and allow for a smooth login and gaming experience. Once updated, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, bonus amounts cannot be withdrawn. You can only withdraw earnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing times within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except yourself. You can withdraw any winnings earned from playing games with the bonus. This means you can keep your own winnings, but not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as your money will be added to your wallet account within 24 hours. If it doesn't show up, you can contact the care centre for assistance.
With a wide range of deposit and withdrawal methods available, including credit cards, electronic wallets, and cryptocurrencies, managing your funds is easy and secure. At 1ace, customer satisfaction is our top priority, and our 24/7 customer support team is always available to assist with any questions or issues that may arise. Our dedicated team is committed to providing a seamless and hassle-free experience, ensuring that you can focus on what really matters - enjoying the thrill of online gaming. By joining us today, you'll unlock a world of excitement and endless possibilities, where big wins and non-stop action await. Whether you're a seasoned gamer or just starting out, our platform offers a unique and immersive experience that's tailored to your needs. With a vast array of games to choose from, you'll never get bored, and our regular updates and promotions ensure that there's always something new and exciting to look forward to. At 1ace, we're dedicated to providing a safe and secure environment for all our players, and our team of experts is always working behind the scenes to ensure that our platform is secure and reliable. With our easy-to-use interface and advanced technology, you can rest assured that your gaming experience will be smooth and uninterrupted, allowing you to fully immerse yourself in the action. So why wait? Join the 1ace community today and discover a world of online gaming that's packed with excitement, adventure, and endless possibilities. With us, you'll never be alone, and our dedicated team will be with you every step of the way, providing the support and guidance you need to achieve your gaming goals.
In addition to an exceptional portfolio of games, 1ace is committed to providing unparalleled service and convenience. Our platform is designed to offer seamless navigation, making it easy for users to find what they're looking for and access their account information at any time. Our user-friendly account management system allows for quick and effortless transactions, giving users complete control over their gaming experience. But what really sets us apart is our dedication to customer support. Our team is available 24 hours a day, 7 days a week, to address any questions or concerns users may have. Whether you need help with a game, have a technical issue, or simply want to provide feedback, we're here to listen and assist. At 1ace, we understand the importance of security and privacy. That's why we employ advanced encryption technologies to protect users' personal and financial information. Our secure servers and data centers are designed to safeguard sensitive data, ensuring that users can play with confidence and peace of mind.