1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4790883830
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to you, and you'll be logged in securely without needing a password or email. This convenient method simplifies the login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong and stable signal. Wait for a proper signal to come in before proceeding, and then click on "send OTP" to continue. If the OTP doesn't arrive within the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number as previously. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing the app without any problems. This should fix any bugs or glitches that were causing the issue.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earned gaming money, excluding bonus amounts. This means users cannot withdraw bonus rewards collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. All necessary information should be accurately entered and verified within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can vary depending on the specific circumstances of the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing up, don't worry, the funds should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that your experience with 1ace is always of the highest quality. We are committed to providing exceptional support to help you navigate our online casino and make the most of your time with us. Whether you're a seasoned player or new to online gaming, our team is here to help you with any queries or concerns you may have. We understand that sometimes things can go awry, and that's why we're always on hand to resolve any issues promptly and efficiently. By choosing 1ace as your primary online casino, you'll gain access to a vast range of exciting games, promotions, and opportunities to win big. Our team is passionate about providing an unparalleled gaming experience, and we're confident that you'll find plenty of reasons to join our community of players. With our 24/7 support in place, you can rest assured that you'll always have someone to turn to if you need help or advice. We're committed to creating a fun and enjoyable environment for all our players, and we're excited to have you on board. So why wait? Join us today and discover why so many players around the world have chosen 1ace as their go-to online casino for entertainment and unparalleled winning opportunities.
At 1ace, we prioritize the convenience of our users by providing a range of safe and secure deposit and withdrawal methods, including PayPal, credit/debit cards, and cryptocurrency options. This ensures that transactions are smooth and hassle-free. Our team of customer support professionals is available 24 hours a day, 7 days a week to address any concerns or questions you may have, providing exceptional support around the clock. Whether you need assistance with a transaction, have questions about our services, or simply require guidance, our team is always available to help. We understand the importance of timely and effective support, and we strive to provide a seamless and enjoyable experience for all our users.