1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5607039253
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to be sent and allow sufficient time for it to arrive. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the registered phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other gaming apps. Withdrawals are only possible for the money earned from gaming, and not for the bonus amounts collected. This means users can only cash out their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although this can range from 30 minutes. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This waiting period is an exception rather than the standard completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At 1ace, the security and protection of our customers' personal and financial information are of paramount importance. To ensure the safety of our users, we employ cutting-edge cryptography technologies that encrypt and safeguard all sensitive data. This means that customers can play with complete peace of mind, knowing that their information is protected from unauthorized access. In addition to robust encryption, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This flexibility ensures that transactions are seamless and stress-free, without the risk of complications or delays. Whether you're depositing or withdrawing funds, you can trust that our secure and user-friendly system will handle the transaction efficiently and accurately. By combining advanced cryptography with a variety of deposit and withdrawal options, we provide a secure and reliable gaming experience that gives our customers the freedom to focus on their gameplay, without worrying about the security of their financial information. At 1ace, we are committed to maintaining the highest standards of security and protection, so you can enjoy your gaming experience with confidence.
At 1ace, we prioritize your convenience and security above all else. To ensure a seamless and hassle-free experience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This wide selection of options allows you to choose the most convenient method for your needs, and our secure payment processing system guarantees that your transactions are quick, secure, and protected. But that's not all - our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions, concerns, or issues you may have. Whether you're experiencing technical difficulties or simply need guidance on how to use our platform, our team is here to provide personalized support and ensure that you have a positive experience with us. Our commitment to your security and convenience means that you can focus on what matters most - enjoying your experience with us, without worrying about the technicalities. We're always here to help, and we look forward to serving you.