1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7266453137
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the One-Time Password (OTP) sent to it. This will log you in securely, eliminating the need for a password or email. You can easily log in using this convenient mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If it's changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated features. Once the new version is installed, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed from gaming earnings, not from bonus amounts. Users cannot withdraw bonus money, only the funds they have earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhaar card, UPI (Unified Payments Interface), and bank details. This information will be required to proceed with the application or service. Ensure all required details are accurate and up-to-date before submitting.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, resulting in an extended wait time of up to 24 hours. This delay is an exception to the usual swift processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation, while our high-level security measures guarantee that your data is always protected. Making deposits and withdrawals is effortless with our various payment options, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin.
The 1ace online gaming platform provides top-notch services in addition to its extensive library of games. One of these services is around-the-clock customer support, available 24 hours a day, 7 days a week. This ensures that help is always readily available whenever you need it, whether you're experiencing technical issues or have questions about the games or platform. When it comes to managing your funds, 1ace offers a range of secure deposit and withdrawal methods. These include credit and debit cards, electronic wallets, and bank transfers, all designed to cater to your convenience and security needs. Our deposit and withdrawal options are easy to use and provide a seamless experience, so you can focus on enjoying your favorite games without worrying about the logistics of funding your account.