1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4944557810
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still having trouble, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device, then download the latest version. This will allow you to log in and access the newly updated app without any issues. Once installed, you can easily play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts. This means users can earn rewards, but they have to be earned through gaming activities to be withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes linking your Aadhaar card, UPI, and bank details. Saving these details will facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast and efficient, taking between 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, potentially resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, the safety and convenience of our users are our top priorities. We offer support for a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that transactions are swift and secure. This comprehensive range of options allows users to effortlessly manage their finances and focus on their gaming experience. Our platform is optimized for both desktop and mobile devices, allowing users to seamlessly transition between devices and enjoy uninterrupted gameplay anywhere, anytime. Whether you're playing on your home computer, tablet, or smartphone, you can expect a consistent and high-quality experience.
At 1ace, we are committed to providing a secure and welcoming environment for our users. To ensure a seamless and stress-free experience, we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This diversity of options allows our users to choose the method that best suits their needs and preferences. Our robust security protocols are designed to protect your personal and financial information, giving you peace of mind as you play. Our state-of-the-art systems utilize advanced encryption techniques and secure servers to safeguard your data, ensuring that it remains confidential and tamper-proof. With 1ace, you can enjoy a secure and hassle-free gaming experience, knowing that your transactions are being processed with the utmost care and attention to detail. Our commitment to security and reliability means that you can focus on what matters most - having fun and enjoying the thrill of the game.